Trender Privacy Policy

Last Revised on December 2nd, 2025

Entity: Shareplace LLC (Florida, United States)

Service: Trender (https://trndr.app)

Using the trndr iOS app?

This Privacy Policy describes data practices of the Trender web platform at https://trndr.app. The trndr iOS application is a separate product with its own Privacy Policy available at trndr.app/app/privacy, and inside the iOS app under Settings → Privacy Policy. If you use both products with the same Account, each policy governs the data processed by its respective surface; information may be linked across them to honor cross-platform Subscription entitlement.

This Privacy Policy for Shareplace LLC ("Company", "Trender", "we", "us", "our") describes how we collect, use, and disclose information about users of our website (https://trndr.app), applications, services, tools, and features (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" means you as the user of the Services.

Please note that the Services are designed for users in the United States.

Please read this Privacy Policy carefully. By using, accessing, or downloading any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use, access, or download any of the Services.

Updating This Privacy Policy

We may modify this Privacy Policy from time to time, in which case we will update the "Last Revised" date at the top of this Privacy Policy. If we make material changes to the way in which we use information we collect, we will use reasonable efforts to notify you (such as by emailing you at the last email address you provided to us, by posting notice of such changes on the Services, or by other means consistent with applicable law) and will take additional steps as required by applicable law.

If you do not agree to any updates to this Privacy Policy, please do not access or continue to use the Services.

Company's Collection and Use of Information

When you access or use the Services, we may collect certain categories of information about you from a variety of sources.

1. Information You Provide Directly

Some features of the Services may require you to directly enter certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing certain features. Information that you directly submit through our Services may include:

Basic contact details, such as:

  • Email address
  • (Optionally) name or display name
  • Other contact information you choose to provide

We collect basic contact details to communicate with you, provide you with products and services, and, where permitted, to market to you.

Account information, such as:

  • Email/username
  • Password
  • Account preferences (e.g., language, notification settings)

We collect account information to create, maintain, and secure your account with us. You are responsible for keeping your account credentials safe. If you believe your account has been compromised, please contact us immediately.

Subscription and billing information, such as:

  • Billing contact details
  • Limited payment-related information shared by our payment processors (for example, last 4 digits of a card, card type, billing country)

Full payment card details are processed by third-party providers (such as Stripe and Lavatop) and are not stored by Trender. We use this information to process payments and manage your subscription.

Configuration and usage within your account, such as:

  • The social media accounts and niches you choose to follow or track
  • Collections you create (we store references, links, and metadata, not the original videos)
  • Tags, notes, or labels you assign inside Trender

We collect this information to provide you with analytics, recommendations, and other core functionalities of the Services.

Communications with us, such as:

  • Information that you provide by filling in forms on the Services
  • Information you provide when you request support, report a problem, or ask questions
  • Feedback, recommendations, or opinions related to our products
  • Responses to surveys that we might ask you to complete for research or product improvement purposes
  • Any other information you choose to include in communications with us (e.g., via contact form, email, or Telegram)

We use the information you provide to:

  • • Operate and provide the Services
  • • Maintain your account
  • • Respond to your inquiries
  • • Improve our products
  • • Communicate with you consistent with this Privacy Policy

2. Information We Collect Automatically (Usage Data)

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, automatic data collection technologies, web beacons, and other tracking technologies ("Tracking Technologies").

Usage Data may include:

  • Unique device identifier
  • Device type (phone, computer, tablet)
  • IP address
  • Browser type and version
  • Operating system
  • Date and time stamps
  • Log data and error reports
  • Approximate location (based on IP)
  • Other information regarding your interaction with the Services (pages viewed, clicks, feature usage, performance metrics)

We use the information we collect automatically to:

  • • Remember your login session and preferences
  • • Understand how users interact with the Services
  • • Monitor and improve performance, stability, and security
  • • Detect and prevent abuse or fraudulent activity
  • • Develop new features and user experience improvements

3. Information We Obtain from Other Sources

We may obtain information about you from outside sources. Such information may include:

  • Information from analytics and error tracking tools that help us understand how the Services are used and how to improve them
  • Information from payment processors (such as Stripe and Lavatop) related to your subscription status or failed payments
  • Information from social media platforms or developer APIs (e.g., Instagram, TikTok), where we access public content and related metadata in accordance with their terms and policies
  • Information from third-party marketing or enrichment tools, used to better understand our user base and customize communications, where permitted by law

Any information we receive from outside sources will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices.

In addition to the foregoing, we may use any of the above information to comply with applicable legal obligations, to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

How We Use Aggregated Analytics

Trender is an analytics platform. We may use data from user activity in aggregated and anonymized form to:

Identify trending content, niches, and hooks
Generate reports about top-performing formats and strategies
Improve our algorithms and ranking models
Provide non-personal, aggregate insights inside the product or in marketing materials

These aggregated analytics do not identify you personally, and we do not disclose which specific accounts you follow or which exact items you save in a way that ties this information to you as an individual user.

How the Company Shares Your Information

In certain circumstances, Trender may share your information with third parties for legitimate purposes, subject to this Privacy Policy. Such circumstances may include:

With vendors or other service providers, such as:

  • • Payment processors (e.g., Stripe, Lavatop)
  • • Data analytics vendors
  • • Cloud hosting and storage providers
  • • Customer support and email delivery platforms
  • • Security and monitoring vendors
  • • IT and infrastructure service providers

Other circumstances:

  • Within our corporate group, with our affiliates, as necessary to operate the Services
  • In aggregated and anonymized form, where individual users are not identifiable, to share or publish high-level statistics and insights (e.g., trends, benchmarks, top hooks)
  • To comply with applicable law or legal process, including cooperation with law enforcement, regulators, courts, and government authorities
  • In connection with an actual or potential business transaction, such as an asset sale, merger, acquisition, financing, reorganization, or bankruptcy. In such cases, your information may be transferred as part of the transaction, subject to this Privacy Policy
  • To enforce any applicable terms of service, including investigating potential violations and protecting the rights, property, or safety of Trender, our users, or others
  • With professional advisors, such as auditors, law firms, or accounting firms, under confidentiality obligations
  • With your consent or at your direction, including where you request or authorize us to share certain information with third parties

We do not sell your personal information.

Contact Information

If you have any questions about this Privacy Policy or the Services, you may contact us at:

Shareplace LLC

support@trndr.app
Telegram: @nataliekova1